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Contemporary Online Homeware & Gifts

Frequently Asked Questions

Your Frequently Asked Questions are answered below. Please don’t hesitate to contact us if you can’t find the answer to your query.

What payment options are available?

We have endeavoured to make your shopping experience as easy as possible and have several methods of payment available:

  • Online shopping with your VISA or MasterCard.
  • Order online and direct debit into our bank account.
  • Order online and send your cheque to us.
  • Send us your order and cheque to us, including your postal address and phone number.

Our postal details are available on our Contact Us page.

Do you have a returns policy?

Absolutely. You will find this on our Terms & Conditions page.

Can you gift wrap my purchase?

Yes we can. We take care with the packaging and presentation of all Lime:Box purchases but for special occasions and extra impact we offer a $5.00 gift wrapping service. Your gift can be packaged in a box or gift bag with lime green, white or black tissue and coordinated ribbon, wrapped to suit the recipient. Message card also available.

The ideal way to make your gift more memorable!

Do you have gift vouchers available?

Yes we do. Gift Cards are available for any dollar amount of $20.00 or more. Please visit our Gift Ideas section.

Perfect for rewarding friends, co-workers, employees or other special people in your life.